Archive for the ‘Outsourcing’ Category

2012 HR Strategy #2: Mitigate Employment Risks

Monday, January 30th, 2012

Employment litigation is at historical highs. The Equal Employment Opportunity Commission (EEOC) reports they received close to 100,000 discrimination claim charges during the 2011 fiscal year, the highest level in the commission’s history. The poor economic conditions and sustained layoffs, coupled with new laws and expansion of existing laws, are all likely to lead to an increase in claims filed in 2012.

With lawsuits on the rise, employers must do all they can to stay ahead of the employment curve and to make compliance with 2012 labor laws a priority in the new year. The challenge for small employers, however, is understanding and complying with the multitude of regulations that affect their business. Particularly in certain states, such as California, employment laws are overwhelming and can be significantly different than their federal counterparts.

Outsourcing Human Resources with a PEO

There is a solution! In a Professional Employer Organization (PEO) relationship, the business owner outsources human resources administration to the PEO and relies heavily upon the PEO firm to to stay abreast of changing laws and regulations. The PEO/HRO firm provides clear direction and support, assisting them in all areas of HR compliance. Typically, clients are assigned a Human Resources expert to personally help them understand the law, and how the law impacts their business and employment practices. HR consultants provide support in all of the following areas:

  • Resolving employee complaints
  • Fielding general inquiries
  • Performing terminations
  • Assisting in exit interviews
  • Assisting with investigations
  • Auditing employee files and records
  • Conducting salary surveys
  • Speaking confidentially with employees regarding complaints or grievances.

Studies show that businesses that offer an outlet for employees to speak to professionals not only experience a reduction in lawsuits, but also lower health insurance costs, turnover, and workplace injuries.

The PEO also assists businesses comply with HR forms, documents, and employee management. They review the client’s current Employee Handbook and Policy Manuals, and update it to enhance compliance with all mandatory state and federal guidelines. By taking a hands-on, proactive approach, clients enjoy increased protection against unnecessary and expensive employment litigation.

EPL Insurance

Finally, most PEOs offer Employment Practices Liability Insurance (EPLI). EPLI is a comprehensive insurance that provides protection to employers against a wide range of employment practices and is designed to cover certain claims and lawsuits brought by employees alleging wrongful termination, discrimination, unlawful harassment, and other related torts, including but not limited to:
• Discrimination • Wrongful employment decision or act • Comprehensive omnibus wording • Wrongful termination or demotion • Sexual and non-sexual harassment • Wrongful demotion • Assault and battery.

While companies have long recognized the value of General Liability or Errors and Omissions insurance, many now understand the importance of EPLI.

In short, a PEO relationship can help employers in all aspects of their employment compliance, significantly reducing the chance of being the victim of an employee lawsuit. Perhaps investigating how a PEO can help protect your business should also be a priority in 2012.

2012 HR Strategy #1: Reduce Employment Overhead

Wednesday, January 25th, 2012

The first and most immediate strategy employers should employ as they look towards rebuilding their business in 2012 is reducing employment-related costs. As these costs continue to skyrocket, employers must review all human resources related expenses, including health insurance premiums, workers’ compensation costs, employment compliance, payroll/tax costs, salaries, and other overhead relating to employee administration.

One solution to effectively manage employment costs is to outsource human resources administration to a Professional Employer Organization. A Professional Employer Organization, or PEO,  helps small employers reduce costs in all of these areas utilizing the following two methodologies:

  • Accessing the PEO firm’s Economies-of-Scale
  • Consolidating vendors and streamlining operations

Economies of Scale.

Economies-of-scale is the method through which a PEO pools resources, thereby procuring discounted rates and passing those rates onto their clients. It is the primary method through which a PEO can reduce an employers’ HR-related costs. Small employers, those with fewer than 500 employees, have limited buying-power for purchasing workers’ compensation, are often limited in the variety and scope of health insurance plans they can offer their employees, and overall have less flexibility and expertise when it comes to administering these plans. The PEO pools hundreds, sometimes thousands of businesses, and is able to aggregate workers’ compensation insurance, health benefit plans, and retirement plans. The PEO establishes close working relationships with large regional insurance companies and is in the position to offer more robust plans, with lower premiums.

The PEO is also able to provide insurance carriers greater stability to their insurance plans.  The pooled employees come from a broad range of industries and geographic areas which serve to stabilize and diversify the risk and premiums over the long-term. This provides the PEO greater negotiating power at renewal, enabling them to keep renewal rates below market averages.

Beyond rates and vendor relationships, PEOs can successfully support health and wellness programs that can help maintain low insurance premiums into the future. Most PEOs offer Work/Life balance programs, health and wellness incentives, or discounts to health clubs and gyms. A healthy lifestyle in and out of the workplace can make significant, positive impacts on the utilization and expense of future health insurance premiums.

Vendor Consolidation and Streamlining Operations.

Another method through which PEOs help employers reduce human resources overhead is by helping them streamline their internal administrative operations. When businesses join a PEO, they in effect combine many vendors under one roof, thereby eliminating the need to maintain relationships with multiple vendors.

A full-service PEO can provide all of the following services, often at a reduced cost:

  • Assistance with labor law and employment compliance
  • Creating and reviewing employee handbooks & policies
  • Payroll processing and tax services
  • Risk management and safety consulting
  • Workers’ Compensation insurance
  • Health insurance plans & administration
  • 401 (k) and Cafeteria 125 Plans
  • Management Training
  • Recruiting services

These combined services streamline the client’s internal operations and enable their existing staff to more efficiently focus on core business functions. A single individual within the client’s organization is usually all that is needed to liaise with the PEO which reduces the need for multiple employees to maintain multiple relationships with different vendors. Some companies experience such a drastic reduction in administrative overhead that they are able to reduce headcount, or reallocate resources to more valuable, revenue-generating tasks.

In our next post, we will analyze HR strategy #2: Reducing Employment Risks

2012 Human Resources Updates: What Employers Need to Know.

Wednesday, January 11th, 2012

We are proud to announce the release of our annual report, highlighting various 2012 labor law updates. The report, titled “2012 Human Resources Updates,” covers a wide range of topics that directly affect employers in the coming year.

Over the past several months, dozens of new employment laws and legislative bills were signed into law that went into effect on January 1, 2012. These changes will directly impact the way employers conduct business, including areas such as payroll tax limits, new employment guidelines, and changing insurance markets.

Ari Rosenstein, CPEhr’s Director of Marketing, explains:

“Not only are employers throughout the country burdened by the weak economy, but they are confused and troubled by the seemingly unending flow of employment regulations. Many small employers recognize it is virtually impossible to stay up to date on a regular basis, especially at the turn of a new year when many new laws go into effect. It is for this reason we publish our annual HR Updates report.”

The report draws from CPEhr’s human resources experience on a wide range of employment, payroll, tax and insurance areas. Topics covered in the report include:

• New employment laws effective in 2012
• The IRS Voluntary Worker Reclassification Program
• Understanding the importance of correct employee/1099 classifications
• New 2012 Tax and 401(k) limits
• The value of employee training and development
• Rising Workers’ Compensation costs and how to mitigate them
• Creative approaches to reduce increasing health care premiums

“Our hope is that employers will read the report and, at the least, become aware of the important changes coming in 2012. At best, we hope they will take the time to investigate the new laws and adjust their business activities accordingly,” said Rosenstein.

 

Most Popular Blog Posts of 2011

Monday, January 9th, 2012

As we begin 2012, we wanted to look back at our most popular blog articles posted throughout 2011. It came as no surprise to see that employers were eager to understand the impact of new laws and tax changes that would impact their business in the new year. While many of these were more timely back towards the beginning of 2011, the laws still apply today. Below are the top 10 most popular posts – Enjoy!

#5. The Five Steps of Progressive Discipline

#4. 9 Lawsuits that are Changing the 2011 Landscape

#3. Important Changes to I9 Form Documentation

#2. California Labor Law Updates – 2011

#1. Maintaining Employee Personnel Files

 

CPEhr Unveils New Corporate Video

Wednesday, October 12th, 2011

We are very proud to announce the release of our new corporate video!

In contrast to many other company videos out there, we won’t be throwing any industry-babble, marketing-laden messages at you. Instead, we will take you on a personal, inside look at the real-life people behind CPEhr that have made us a Human Resources Outsourcing and PEO industry leader for the past 30-years. Take a look!

CPEhr Declared One of Los Angeles’ “Best Places to Work” for the Third Consecutive Year

Wednesday, August 10th, 2011

CPEhr, a Human Resources Outsourcing firm, is three for three, once again credited as one of the ‘Best Places to Work in Los Angeles’ by the LA Business Journal.  This revered honor is bestowed on elite employers who have proven that they know what it takes to create an environment where people love to come to work.

The program was open to all public and privately held companies working in Los Angeles County.  The assessment involved a confidential Employee Engagement and Satisfaction Survey which was used to evaluate the workplace experience and company culture.

Harold Walt, CPEhr’s CEO, states, “I genuinely believe in our people and we will do everything that we can to ensure success by promoting an environment that celebrates diversity, collaboration and achievement.  We know that by empowering the right people with talent, dedication and extraordinary can-do attitudes, we will always come out on top.”

CPEhr offers a wide range of benefits and programs to its employees in an effort to promote a positive and productive work and life balance.  Many of the benefit offerings are also available to the organizations to which CPEhr provides Human Resources services.  Corporate employees enjoy activities such as the CPEhr Olympics, a softball team, annual fitness challenges, weekly yoga classes, and monthly employee celebrations for birthdays, anniversaries, personal milestones and achievements.

“We feel very privileged to be recognized alongside such wonderful and innovative Los Angeles employers,” says Faith Branvold, CPE hr’s President.  “I am motivated and inspired each and every day by the team of professionals that I have the opportunity to work with in providing outstanding value to the cherished clients we serve.”