Archive for the ‘PEO/Co-employment’ Category

2012 HR Strategy #2: Mitigate Employment Risks

Monday, January 30th, 2012

Employment litigation is at historical highs. The Equal Employment Opportunity Commission (EEOC) reports they received close to 100,000 discrimination claim charges during the 2011 fiscal year, the highest level in the commission’s history. The poor economic conditions and sustained layoffs, coupled with new laws and expansion of existing laws, are all likely to lead to an increase in claims filed in 2012.

With lawsuits on the rise, employers must do all they can to stay ahead of the employment curve and to make compliance with 2012 labor laws a priority in the new year. The challenge for small employers, however, is understanding and complying with the multitude of regulations that affect their business. Particularly in certain states, such as California, employment laws are overwhelming and can be significantly different than their federal counterparts.

Outsourcing Human Resources with a PEO

There is a solution! In a Professional Employer Organization (PEO) relationship, the business owner outsources human resources administration to the PEO and relies heavily upon the PEO firm to to stay abreast of changing laws and regulations. The PEO/HRO firm provides clear direction and support, assisting them in all areas of HR compliance. Typically, clients are assigned a Human Resources expert to personally help them understand the law, and how the law impacts their business and employment practices. HR consultants provide support in all of the following areas:

  • Resolving employee complaints
  • Fielding general inquiries
  • Performing terminations
  • Assisting in exit interviews
  • Assisting with investigations
  • Auditing employee files and records
  • Conducting salary surveys
  • Speaking confidentially with employees regarding complaints or grievances.

Studies show that businesses that offer an outlet for employees to speak to professionals not only experience a reduction in lawsuits, but also lower health insurance costs, turnover, and workplace injuries.

The PEO also assists businesses comply with HR forms, documents, and employee management. They review the client’s current Employee Handbook and Policy Manuals, and update it to enhance compliance with all mandatory state and federal guidelines. By taking a hands-on, proactive approach, clients enjoy increased protection against unnecessary and expensive employment litigation.

EPL Insurance

Finally, most PEOs offer Employment Practices Liability Insurance (EPLI). EPLI is a comprehensive insurance that provides protection to employers against a wide range of employment practices and is designed to cover certain claims and lawsuits brought by employees alleging wrongful termination, discrimination, unlawful harassment, and other related torts, including but not limited to:
• Discrimination • Wrongful employment decision or act • Comprehensive omnibus wording • Wrongful termination or demotion • Sexual and non-sexual harassment • Wrongful demotion • Assault and battery.

While companies have long recognized the value of General Liability or Errors and Omissions insurance, many now understand the importance of EPLI.

In short, a PEO relationship can help employers in all aspects of their employment compliance, significantly reducing the chance of being the victim of an employee lawsuit. Perhaps investigating how a PEO can help protect your business should also be a priority in 2012.

2012 HR Strategy #1: Reduce Employment Overhead

Wednesday, January 25th, 2012

The first and most immediate strategy employers should employ as they look towards rebuilding their business in 2012 is reducing employment-related costs. As these costs continue to skyrocket, employers must review all human resources related expenses, including health insurance premiums, workers’ compensation costs, employment compliance, payroll/tax costs, salaries, and other overhead relating to employee administration.

One solution to effectively manage employment costs is to outsource human resources administration to a Professional Employer Organization. A Professional Employer Organization, or PEO,  helps small employers reduce costs in all of these areas utilizing the following two methodologies:

  • Accessing the PEO firm’s Economies-of-Scale
  • Consolidating vendors and streamlining operations

Economies of Scale.

Economies-of-scale is the method through which a PEO pools resources, thereby procuring discounted rates and passing those rates onto their clients. It is the primary method through which a PEO can reduce an employers’ HR-related costs. Small employers, those with fewer than 500 employees, have limited buying-power for purchasing workers’ compensation, are often limited in the variety and scope of health insurance plans they can offer their employees, and overall have less flexibility and expertise when it comes to administering these plans. The PEO pools hundreds, sometimes thousands of businesses, and is able to aggregate workers’ compensation insurance, health benefit plans, and retirement plans. The PEO establishes close working relationships with large regional insurance companies and is in the position to offer more robust plans, with lower premiums.

The PEO is also able to provide insurance carriers greater stability to their insurance plans.  The pooled employees come from a broad range of industries and geographic areas which serve to stabilize and diversify the risk and premiums over the long-term. This provides the PEO greater negotiating power at renewal, enabling them to keep renewal rates below market averages.

Beyond rates and vendor relationships, PEOs can successfully support health and wellness programs that can help maintain low insurance premiums into the future. Most PEOs offer Work/Life balance programs, health and wellness incentives, or discounts to health clubs and gyms. A healthy lifestyle in and out of the workplace can make significant, positive impacts on the utilization and expense of future health insurance premiums.

Vendor Consolidation and Streamlining Operations.

Another method through which PEOs help employers reduce human resources overhead is by helping them streamline their internal administrative operations. When businesses join a PEO, they in effect combine many vendors under one roof, thereby eliminating the need to maintain relationships with multiple vendors.

A full-service PEO can provide all of the following services, often at a reduced cost:

  • Assistance with labor law and employment compliance
  • Creating and reviewing employee handbooks & policies
  • Payroll processing and tax services
  • Risk management and safety consulting
  • Workers’ Compensation insurance
  • Health insurance plans & administration
  • 401 (k) and Cafeteria 125 Plans
  • Management Training
  • Recruiting services

These combined services streamline the client’s internal operations and enable their existing staff to more efficiently focus on core business functions. A single individual within the client’s organization is usually all that is needed to liaise with the PEO which reduces the need for multiple employees to maintain multiple relationships with different vendors. Some companies experience such a drastic reduction in administrative overhead that they are able to reduce headcount, or reallocate resources to more valuable, revenue-generating tasks.

In our next post, we will analyze HR strategy #2: Reducing Employment Risks

CPEhr Unveils New Corporate Video

Wednesday, October 12th, 2011

We are very proud to announce the release of our new corporate video!

In contrast to many other company videos out there, we won’t be throwing any industry-babble, marketing-laden messages at you. Instead, we will take you on a personal, inside look at the real-life people behind CPEhr that have made us a Human Resources Outsourcing and PEO industry leader for the past 30-years. Take a look!

3 Ways to Reduce Employment Costs with HR Outsourcing

Thursday, June 16th, 2011

The Human Resources Outsourcing industry remains strong through the weak economic recovery. Recent studies indicate that organizations, both large and small, either already have an HRO relationship and plan to expand it, or are considering an HR outsourcing relationship, in the coming year.

The survey, conducted by HfS Research and the London School of Economics, finds that 31% of business already outsource human resources and are looking to increase outsourced services over the next year. An additional 15% do not currently outsource, but are looking to begin outsourcing various HR functions in the coming twelve months.

What is the driver for these businesses to outsource human resources?

It is no secret that in lean economic times, business owners are pressed to identify expenses within an organization that can be reduced or minimized. Employment overhead (payroll, taxes, workers’ compensation insurance, employee benefits, governmental compliance, and other employee-related cost centers) typically comprise the single highest area of expense within a company. More than rent, or facilities operations, or equipment, or compliance, human resources administration and expenses weigh heaviest on the business’s bottom line.

By engaging a human resources outsourcing firm, the business owner is able to reduce employment costs in three primary ways.

Streamlined HR Systems

HRO firms offer streamlined human resource systems to their clients, significantly minimizing management’s time in overseeing daily administrative tasks. Non-productive “paper pushing” can be outsourced to the HR firm, enabling key staff to focus on their core competencies. Processes such as payroll processing, tax filing and compliance, Unemployment Claims administration, workers’ compensation management, and employee benefits enrollment and management can all easily and efficiently be outsourced. The HRO firm rolls the client’s administrative processes into their existing systems, offering seamless management at a fraction of the cost.

Cost effective insurance products.

Small businesses are at a significant disadvantage when it comes to purchasing insurance products for their employees. Both workers’ compensation insurance and employee benefits have become a significant financial burden on employers. While a small employer is limited in the range of benefit plans and insurance offerings they can provide, HR Outsourcing firms forge relationships with large regional and national insurers. Through these relationships, and the resulting economies-of-scale, HROs offer their clients richer, more cost-effective insurance plans.

Reducing employment risks

Government compliance and regulations continue to grow in complexity and scale. Month after month, new case law is created and many of these decisions directly impact employers on the ground. From wage and hour issues, to discrimination restrictions, to protected classes of employees and new disability guidelines, employers often walk through a minefield of risk. Without dedicated human resources personnel or legal counsel, it is likely a business will be faced with some form of an employment lawsuit in the coming years. With close to 100,000 employment claims filed in 2010 (the highest on record!), employers recognize the risk and are turning to Human Resource Outsourcing firms to assist them in managing these risks. HR firms employ teams of experts in a wide range of disciplines and are able to provide accurate and timely advice to assist their clients avoid expensive employment lawsuits.

Human Resources Outsourcing may not be the solution for every employment need. However, for most employers with less than 200 employees looking to reduce employment expenses and overhead, outsourcing human resources may be exactly what their organization needs.

5 Questions Every Employer Should Ask About PEOs

Wednesday, May 25th, 2011

As Professional Employer Organizations (PEOs) continue to grow in popularity as a way for employers to minimize HR risks, reduce employment overhead, and improve employee benefits, so do questions about them – what they are exactly, how they work, what it costs, what will it mean to an employer, and more. Below are five of the most common questions, and answers, regarding PEOs as answered by NAPEO, the PEO industry’s national association.

1. Why would a business use a PEO?

All business owners want to focus their time and energy on the “business of their business” and not on the “business of employment.” Most business owners don’t have the necessary human resources training, payroll and accounting skills, knowledge of regulatory compliance, or background in risk management, insurance and employee benefit programs to meet all the demands of being a good employer. Even for the business that has a human resource department, the PEO provides valuable and complementary expertise and services.

Additionally, PEOs provide worksite employees with coverage under the entire spectrum of employment laws and regulations, including federal, state, and local discrimination laws, Title VII of the 1964 Civil Rights Act, Age Discrimination in Employment Act, ADA, HIPAA, Equal Pay Act and COBRA. In some cases, these laws would not apply to workers at small businesses without the PEO relationship, since many statutes have exemptions based upon the number of workers in a work force. Once included in the PEO’s workforce, the workers are protected by these laws.

 

2. In a PEO arrangement, does the business owner lose control of his or her business?

Absolutely not! The client retains ownership of the company and manager the day-to-day activities of the workers.

 

3. What is the difference between a temporary staffing service and a PEO arrangement?

A temporary staffing service provides workers to its business clients to meet temporary or longer-term staffing needs. A PEO provides employment services to help its business clients with its existing workers and future hires.

 

4. What types of business would use a PEO?

The average client of NAPEO members is a small business with an average of 20 employees. Increasingly, larger business are signing up, too. Clients range from accounting firms and high-tech companies to manufacturers and government agencies.

 

5. Why would a worker want to PEO as an employer?

Many PEOs provide exceptional employee benefits including health benefits, retirement savings plans, and aggressive workplace risk management. Job security is improved as the PEO’s economies of scale permit a business to lower employment costs. Job satisfaction and productivity increase when workers are provided quality human resource services.

If you are considering utilizing a PEO, or other Human Resources Outsourcing arrangement, we encourage you to contact us for a free HR consultation to determine your organization’s precise employment needs.

Just Released: “Human Resources Outsourcing – 7 Client Success Stories”

Monday, May 9th, 2011

In almost every organization, it is the employees that drive their success. From growth and product development, to customer service and quality assurance, it is the people who will ultimately have the greatest impact on the company’s future profitability and stability. A key to business success in today’s environment will be concentrating on improving the human resources systems within the organization: developing and motivating their employees, protecting their companies against employment lawsuits, and researching more efficient and cost effective HR systems.

The obstacles faced by many businesses in achieving these goals are the limitation of time, resources, and manpower to effectively improve their HR infrastructure. The level of expertise and know-how required to impact the HR systems is usually beyond their means. More often than not, these critical areas are left by the wayside as other tasks dominate management’s time and energy.

The HR Outsourcing Solution

A solution that has been growing in popularity over the past decade has been to bypass the conflict completely, by outsourcing the complex, time consuming, or unproductive tasks relating to employee administration. The Human Resources Outsourcing industry has continued to grow in recent years, despite the global recession.

Human Resources Outsourcing can take on many appearances, from complete end-to-end processes, to specific, discreet functions. But in the end, they all share the same principle: by entrusting non-core, non-revenue generating tasks to an outside expert or firm, the business can comfortably focus on other critical areas, assured their human resources systems will be managed professionally and efficiently.

**Just Released** – 7 Client Success Stories

Over the past 3 decades, CPEhr has successfully helped small employers throughout the state of California, and across the nation, manage their employee administration more efficiently, and cost effectively. We encourage you to read seven real-life stories of businesses that were ready to think out-of-the-box and utilize HR Outsourcing in their company.

Download your free copy of:

HR Outsoucing: 7 Business Success Stories