Archive for the ‘Recruiting’ Category

8 Things You Need to Know BEFORE Rebuilding Your Workforce – Part 2

Wednesday, March 17th, 2010

Human Resources ConsultingIn yesterday’s post, we discussed the challenges employers will be facing as they begin rehiring employees into the workforce. We touched on four areas of which employers should be aware as they begin the hiring process -  Job Descriptions, Advertising, Screening and Applications. In today’s post, we will look at another four key elements:

  1. Interviewing
  2. Record Keeping
  3. Temporary Workers
  4. Layoffs and Rehiring

Interviewing. It is important to ensure that managers conducting interviews be trained in what they can and can’t say legally during the interview.  We recommend that at least two managers, or a manager and HR person, be present at all interviews. If an applicant calls later with a complaint, you have a witness for what was said. A set of interview questions that are used consistently for all applicants will help ensure that all applicants were treated fairly, and will assist you in determining the most qualified applicant.

Record Keeping. All of your hiring records should be kept for at least two years according to Title VII and Americans with Disabilities Act. This would include all applications of those not hired, advertisements, and interview notes. The Lilly Ledbetter Fair Pay Act has injected uncertainty into the duration of an employer’s record keeping requirements with respect to pay decisions. This guidance is based upon the noted statutory law. In this period of uncertainty, before destroying any documents related to decisions about an employee’s pay, we recommend you conduct an audit of your pay practices, and seek legal council.

Temporary Workers. Many companies, when they are unsure of their long term hiring needs, hire temporary workers. As the business needs are clearer, employers can shift to full-time hiring, or hire the temporary worker. Temporary or part-time workers can be a good option because the company is able to observe the employee’s job skills. However, hiring temporary workers can be costly because many temporary placement firms charge a substantial fee if the employer permanently hires the temporary worker.

Lay-offs and Rehiring. If you have been through a reduction in force, and are considering rehiring, there are a few considerations. In some layoffs, employees are terminated with an expected return date. For instance, many businesses layoff for the winter, and employees are rehired in the spring. This is usually the case when an employer operates under a collective bargaining agreement, or employs trade related employees. However, in our current economy, when the reduction in force is due to business slowdown, layoffs are generally considered final terminations. Unless you made a promise to recall an employee, you are not obligated to do so. You are free to go through the selection process, and choose the most qualified applicant. Be cautious to ensure there are no discriminatory reasons for not returning a former employee, or promises to the contrary, in which case, you would need to restore the prior employees.

Don’t go at it alone.

While the laws governing employment regulations, hiring and terminations are complex, you should realize there are valuable resources available to assist you along your employment travels. Consider engaging the support of a Human Resources Consulting firm, or a Professional Employer Organization. These firms are experts in employment law and can significantly help reduce your risk of making a bad employment decision.

(Source: EPLI Pro, March, 2010 Newsletter)

8 Things You Need to Know BEFORE Rebuilding Your Workforce – Part 1

Wednesday, March 17th, 2010

We read in the news that the economy is improving, and unemployment is dropping slowly. The recent labor market outlook surveys show that a majority of employers are somewhat optimistic about job growth. This article discusses a few of the issues you should consider before rehiring or hiring in this post recession job market.

Employers will likely encounter large applicant pools due to the number of currently unemployed individuals. This will pose challenges for screening applicants to ensure you find the right employee. Also with many applicants competing for few jobs, there is the increased possibility of claims of discrimination, as many of those who were laid off during the recession may be in protected classes. Applicants that have been in the job market for awhile can be more challenging. For instance, we are seeing an increase in applicants calling back after being turned down for a job saying, “I felt like the interview was going well, until the interviewer asked about —. I think that is why I wasn’t selected.” This makes it all the more important for employers to develop a recruitment plan for finding the right employee. The plan should be consistently followed in order to document the reasons for selecting an individual applicant, and the reasons why others were not.

In this and following posts, we will review the following areas:

  1. Job Descriptions
  2. Advertising
  3. Screening
  4. Applications
  5. Interviewing
  6. Record Keeping
  7. Temporary Workers
  8. Layoffs and Rehiring

Job Descriptions. The job description is the first step in the recruitment process. A good job description accurately reflects the essential functions of the job. It should include the skills, knowledge, qualifications, and experience required. It is important to include the physical requirements of the job to evaluate applicants with disabilities. An applicant with a disability, like all other applicants, must be able to meet the employer’s requirements for the job. A good job description can assist you in this process of evaluation.

Advertising. Describe the position in the advertisement consistent with the job description. Consider placing key criteria for selection in the advertisement to assist in the screening process. Avoid terms that would have a discriminatory affect, for instance “energetic, young, professional”. You may want to consider local workforce development organizations that work with displaced workers. They may have programs that will assist you in the screening process. Maintain a copy of all advertisements as part of your hiring records.

Screening. The screening process for a large applicant pool can be overwhelming. Consider phone interviews to help sort through resumes or applications. Many employers also use pre-employment testing. While testing tools can assist you in determining the most qualified applicant, they can violate antidiscrimination laws. Therefore, employers should consult a professional before using personality tests or other standard tests, as they might not be in compliance with the law for certain positions. Tests that are generally accepted if applied to all candidates for a position are typing, computer skills test, or job task demonstrations. For instance, if lifting is required, you can ask applicants to show they are able to lift the necessary weight.

Applications. Ensure that your employment application is legal and accurate. You should have a question about criminal convictions with appropriate legal limitations, whether the employee can perform the essential functions of this job – with or without reasonable accommodation -, and can they meet the attendance requirements of this job. An application that complies with federal and state laws is available on our website.

In our next post, we will review Interviewing, Record Keeping, Temporary Workers and Layoffs & Hiring.

(Source: EPLI Pro, March, 2010 Newsletter)

Disclaimer

Recruiting from the Trenches – a First Hand View of the Job Market by a Top Los Angeles Recruiter

Tuesday, February 23rd, 2010

UnemploymentWith nationwide unemployment still hovering just below 10%, and California well above 12%, we anticipate a long road ahead before employment returns to pre-recession levels. Some economists predict 3-5 years, at the soonest. What does that mean to the unemployed jobseeker, or the employer looking to re-hire?

For this post we invited our Recruiting Manager, Angela Showell, to share her perspective on what lies ahead.

Recruiting Trends

Most people tend to agree that, as a nation, our economy continues to slowly recover.  However, because California is among the states that was hit the hardest during the market’s downward spiral, I continue to hear a number of concerns from job seekers as well as employers.  The California job market (and most job markets on the whole) are still saturated with an abundance of candidates, a number of whom tend to be largely overqualified for the positions to which they apply.

This results in both the jobseeker(s) as well as employers and hiring managers being equally weary regarding what this ultimately means.  From the jobseekers perspective, especially considering that in many scenarios, days have turned to weeks and months of searching, they’re very nervous that employers are looking to capitalize off of knowing that people are desperate by offering the minimum salary to someone with the maximum skill set.  The opposite side of that coin is that employers feel that, due to desperation, many candidates will accept their (underpaying) positions and leave as soon as the economy rebounds and another higher paying position surfaces.

I know that sounds pretty grim and may not leave a lot of people feeling very optimistic, but there is good news!  In spite of these concerns, I can honestly say that my experiences with both sides directly contradicts what each side is expecting of the other.  Candidates really want the opportunity to come into a new company or environment, and to show off why they deserve to be there. They want to “earn” their keep as well as their pay, even when it’s much less than what they’re accustomed to making.

Similarly, the employers and hiring managers with whom I do a lot of business look forward to the opportunity of having someone who would normally be considered overqualified, come in and really boost the team and the company.  They would then pay the new hire accordingly, often adjusting job title and description to match the caliber of the candidate.

In sum, I’ve always believed that you get out of something what you put into it.  Even when tragic circumstances, like the worst economy in modern history, bring us together it’s something we all have in common and it’s a very interesting bond.  I believe that what will truly help us evolve and move past this terrible set of circumstances is to wipe the slate clean, stop comparing apples and oranges (i.e., previous jobs and future jobs / previous employees and future employees) and let’s give each other the benefit of the doubt so we can move on with a positive view.Thank you.
Angela Showell
Recruiting Manager, CPEhr