Archive for the ‘Uncategorized’ Category

CPEhr Named One of “Best Places to Work” in Los Angeles

Thursday, August 12th, 2010

For the second consecutive year, we are proud to announce that CPEhr  was named one of the ‘Best Places to Work” by the Los Angeles Business Journal. Thousands of businesses participate in the annal “Best Places to Work” competition.

Employees working for Los Angeles organizations were surveyed anonymously early this spring by the LA Business Journal to measure their overall satisfaction with their work place. Key criterion used to determine the ranking related to leadership, corporate culture, work environment, training, development, communications, planning, pay and benefits.

Faith Branvold, CPEhr’s president, said,

“It is a tremendous honor to have been recognized by the Los Angeles Business Journal. It is our team of skilled professionals that makes CPEhr a great place to work.”

CPEhr offers a wide range of benefits and programs to its employees that promote a positive and productive work environment. These programs are also offered to the organizations to which CPEhr provides Human Resources services. Employees enjoy activities such as the CPEhr Olympics, corporate softball, weekly yoga classes, and monthly employee recognition and birthday celebrations.

Branvold continued,

“For nearly 30 years, we have worked hard to shape our company’s culture to a family environment. We believe that dedicated, happy employees will ensure employee retention while providing the best service possible to our clients,” said Branvold. “It has always been our philosophy that a strong team is based on respect, recognition, positive reinforcement and teamwork.”

If you would like to learn more about Human Resources Consulting, HR Outsourcing, or Professional Employer Organizations, please click the links above, or call us to speak with a Senior HR Business Consultant.

“Clothing” Now Defined Under FLSA

Thursday, July 29th, 2010

In 1937, President Franklin D. Roosevelt passed the Fair Labor Standards Act (commonly referred to as the “FLSA”). The purpose of the Depression era legislation was to protect the individual employee against abusive employers and to ensure a minimum standard of living to the American worker. FLSA guarantees workers a federal minimum wage and overtime pay for employees who work over 40 hours a week.

Expanding FLSA Over the Years

Over the years, FLSA has been expanded to include other areas of employee protections, such as restrictions on employing children, and employee documentation and recordkeeping. In recent months, the US Department of Labor released an “Administrative Interpretation” (AI) to clarify the definition of “clothes” under the FLSA.

The Definition of “Clothing”

Currently, the FLSA excludes time spent “changing clothes or washing” at the start or end of a workday from compensable time, and the vague exemption has led to many lawsuits and conflicting court decisions on what constitutes ‘clothes.’ The AI provides clarity by stating that the time spent changing into or out of protective gear or equipment required by law, the employer, or the nature of the job, is indeed compensable.

The AI further clarifies that even if ‘changing clothes’ does not fall under a compensable activity or time, it may still trigger the ‘continuous workday rule’ if the subsequent activities after changing clothes would be compensable under FLSA, activities such as walking, waiting, or other travel time. Employers should review their compensation policies or practices to reflect this change to remain compliant with the law.

The guidelines covered by the FLSA can be confusing, and costly, if not adhered to. Speak with a CPEhr HR Consultant for an audit of your FLSA practices.

Source:  EPLI Pro News, July 2010

HR Outsourcing and the Corporate Personality

Tuesday, July 13th, 2010

What do people and businesses have in common? For starters, no two are alike. Just like individuals have their own personal challenges, likes, dislikes and personality traits, so too do organizations. Each has its own challenges, profit centers, strengths and weaknesses. It is for that reason that when a company is looking for a business solution – in any discipline – it is crucial to receive a customized program that matches their unique needs.

Employees are People Too
When it comes to employment challenges, the differences between companies becomes even more pronounced. We are now dealing with people WITHIN companies, carrying their own personal lives into the workplace. It is for that reason that when a company is considering a Human Resources Outsourcing solution to assist them with their employment and HR challenges, they should only consider a firm that will customize a program to their individual corporate needs.

Flexible HR Services

CPEhr recognizes this individual need of each organization and has created a one-of-a-kind flexible service model.  There are no boxes, no one-size-fits-all. Each company can purchase the service level they need:

Professional Employer Outsourcing (PEO)

Professional Employer Outsourcing is a complete co-employment service. CPEhr becomes the “Employer of Record” while the client continues to function as the managing employer. CPEhr assumes certain employment responsibilities and shares in the liability of being an employer. Clients gain access to Human Resources Administration, Labor Law Compliance, Management Training, Safety and Risk Management, Employee Benefit Packages, Workers’ Compensation Insurance, Payroll and Tax Administration, and Employee Practices Liability Insurance (EPLI).

Human Resources Partnering (HRP)

Human Resources Partnering is a flexible alternative to co-employment wherein the client remains the “Administrative Employer.” The clients have access to some of the same services offered under the PEO arrangement, but with the ability to maintain their existing benefits and/or workers’ compensation insurance. The services included in this plan are Human Resources Administration, Management Training, Safety and Risk Management, Payroll and Tax Administration.

HRO (Human Resources Outsourcing)

Human Resources Outsourcing is a service model in which CPEhr designs a customized plan for the specific area(s) selected by the client. This option provides administrative services and strategic human resources functions, but does not include payroll administration.

“A-La-Carte” Services

CPEhr’s a-la-carte menu offers clients the ability to outsource short-term assignments. This model provides access to discounted rates for HR assignments that clients may not be able to manage in-house, for HR professionals that don’t have time to get to a specific task, and for those who want to partner with an outside firm to support their initiatives. You choose the assignment, we deliver the finished product, at a competitive rate, within an agreed upon timeline.

To learn more about these service models and to investigate which one makes the most sense for your business, please contact CPEhr for a complimentary HR analysis.

Assessing the Skill of Your Management Team – Part 1 (What is a Manager?)

Monday, June 28th, 2010

Line supervisors and middle management are a key link between employees and senior management/owners. Employees perceive actions of management as intentions of company. Supervisors and managers are therefore a critical component in the working relationship we strive to achieve in the workplace between employees and owners.  Employees perceive what managers say or do as direct or indirect attitudes, ethics and belief systems of the company itself.

What is a Manager?

Who are these individuals that are such a vital link in the success of employee relations and the business?  From a legal standpoint, they are considered agents of the company.  We have seen this clearly demonstrated in harassment, discrimination and retaliation cases time and time gain.

Employees look to this level of leadership to effectively and fairly lead them, apply policies and procedures, and to ensure that senior management know the needs and thoughts of the employees.

However, managers are often the Achilles heel of most companies.  Lawyers know that managers not only supervise the staff, but are also the ones to implement, defend and apply the company policies. They are also the individuals who are heavily tasked with duties, other than managing staff. These individuals upon whom we so heavily rely may be new and freshly out of business school, employees who have been promoted into a supervisory or managerial position, or existing managerial level individuals we have brought in from outside.

Expectations

As time has gone by, we have come to expect more and more from our supervisors and managers.  We expect our supervisors and our managers to:

•    Legally interview and hire, knowing what is and is not legal to ask
•    Be gifted interviewers who know how to select the best candidates
•    Have all of the legal ducks in a row if termination becomes a necessity
•    Know the policies and procedures and make sure all staff are following the program
•    Know how to effectively motivate
•    Use progressive discipline as a tool to reengage staff
•    Conduct performance appraisals
•    Maintain the team balance
•    Solve problems and resolve conflicts
•    Know the laws regarding overtime, meal and rest breaks and enforce these laws
•    Be knowledgeable enough about the various leave of absence laws in the state and federal levels to notify Human Resources when a scenario may be unfolding.
•    Maintain an OSHA compliant work environment and hold employees accountable for safety standards
•    Maintain a safe, healthy work environment free from harassment, discrimination, and retaliation, serving as the ultimate ethical role model.

If we expect our supervisors and managers to succeed, we need to make sure that have the tools to succeed, that they are using their skills, and to be sure they want this role to begin with!

In our next post we will discuss the step-by-step process of assessing, and training, your managerial team.

DOL Interprets FMLA to Cover Same-Sex Parents

Friday, June 25th, 2010

The U.S. Department of Labor (DOL) on June 22, 2010, clarified the definition of “son and daughter” under the Family and Medical Leave Act (FMLA) to ensure that an employee who assumes the role of caring for a child receives parental rights to family leave regardless of the legal or biological relationship. The DOL interpretation applies to non-traditional families, including unmarried partners and families in the lesbian-gay-bisexual-transgender (LGBT) community.

The FMLA allows workers to take up to 12 weeks of unpaid leave during any 12-month period to care for a child, spouse or parent or for themselves. The law also lets employees take time off for the adoption or the birth of a child. The administrator interpretation issued by Nancy J. Leppink, deputy administrator of the DOL’s Wage and Hour Division, clarifies that these rights extend to the various parenting relationships that exist in today’s world.

The interpretation provides that “employees who have no biological or legal relationship with a child may nonetheless stand in loco parentis to the child and be entitled to FMLA leave.” It added that the fact that a child has both a mother and father would not prevent a finding that a child is the “son or daughter” of an employee who lacks a biological or legal relationship with the child. “Neither the statute nor the regulations restrict the number of parents a child may have under the FMLA,” Leppink wrote. “For example, where a child’s biological parents divorce, and each parent remarries, the child will be the ‘son or daughter’ of both the biological parents and the stepparents, and all four adults would have equal rights to take FMLA leave to care for the child.”

Leppink added that when an employer has questions about whether an employee’s relationship to a child is covered by the FMLA, the employer may require an employee to provide reasonable documentation or statement of the family relationship. “A simple statement asserting that the requisite family relationship exists is all that is needed in situations such as in loco parentis where there is no legal or biological relationship.”

“No one who loves and nurtures a child day in and day out should be unable to care for that child when he or she falls ill,” said Secretary of Labor Hilda L. Solis in a statement. “No one who steps in to parent a child when that child’s biological parents are absent or incapacitated should be denied leave by an employer because he or she is not the legal guardian. No one who intends to raise a child should be denied the opportunity to be present when that child is born simply because the state or an employer fails to recognize his or her relationship with the biological parent. These are just a few of many possible scenarios. The Labor Department’s action today sends a clear message to workers and employers alike: All families, including LGBT families, are protected by the FMLA.”

As the interpretation makes clear, an uncle who is caring for his young niece and nephew when their single parent has been called to active military duty may exercise his right to family leave. Likewise, a grandmother who assumes responsibility for her sick grandchild when her own child is debilitated will be able to seek family and medical leave from her employer. And an employee who intends to share in the parenting of a child with his or her same-sex partner will be able to exercise the right to FMLA leave to bond with that child.

“This is a critical step in ensuring that children have the support and care they need from the persons who have assumed that responsibility,” Leppink said. “Nothing in the statute or regulations suggests that we should restrict the rights of various individuals who take on that very important role.”

Robin Shea, an attorney with Constangy, Brooks & Smith in Winston-Salem, N.C., said that the application of the FMLA to same-sex partners actings as parents “should be no surprise.” She said that the interpretation to some extent was “nothing more than a restatement of long-existing FMLA law.” But she said that “the DOL interpretation also says that a child can have an unlimited number of ‘parents’ for FMLA purposes, which arguably exceeds the spirit of the FMLA if not the letter.”

Source: Allen Smith, J.D., www.shrm.org

4 Steps to Creating a Successful and Operational Team

Thursday, May 20th, 2010

Guest Post By Beth Schneider, http://processprodigy.com/

I used to have a recurring nightmare. I would find myself sitting in a high school classroom. I’d be chatting it up with friends I hadn’t seen in a while when suddenly the teacher would announce it was time to take the final exam. Suddenly I would remember that I hadn’t been in class all semester. My hands would start to sweat as I had no idea how to answer any of the questions and surely I was going to fail. I’d wake up in a panicky, nervous sweat because I didn’t know what to do.

Whether your team is made up of employees or independent contractors if you find yourself barking orders, giving partial instructions or simply ignoring them for long periods of time you are probably making them feel like I did from that nightmare.

But even if your team members aren’t breaking out in hives or taking medication for stress control, there are some key things you can do to make sure everyone on your team performs like the superstar you know they are.

Focus on What Went Right. For some reason it always seems easier to point out (and harp on) the things that went wrong. I’m not saying you should ignore mistakes, but you also need to remember the flip side. Point out the good stuff that happens. When someone does a good job, say thank you and tell them you are appreciative of a job well done. Let them know you’ve taken notice of the things they’ve done, especially when they go above and beyond. You like it when someone compliments your work right? So why wouldn’t your team be the same. Praise and acknowledge good work on a regular basis.

Have a “No Surprise” policy. Keep everyone on the same page by having regular team meetings. Share the current goals, the projects in the works and the high priorities with everyone at the same time. Then let everyone chime in with their ideas and what support they need from other team members to achieve the goals. Communication, buy in and participation all in one fell swoop.

Give Clear Directions. Be specific about what you need accomplished. Here’s a simple example, if you say to someone, “please pick me up some lunch,” who knows what you will get; soup, pizza, a hamburger, a salad. The choices are endless. Instead, be specific about what you want. Say something like, “please go the deli down the street and pick me up a corn beef on rye with extra mustard.” See the difference. You are more likely to get what you want if you ask for it.

Give Everyone a Little Personal Time. Have a one-on-one check in with each team member. Book 15 to 60 minutes each week to check their progress, give new assignments and answer any questions. It gives you the opportunity to work through all the tasks and projects at one time, which will save you time while showing them that you are approachable.

Acknowledgement, communication, clarity and approachability are the keys to building your own superstar team.

About our guest aurthor: Beth Schneider, President and CEO of Process Prodigy, is a highly sought after, internationally known Systems expert. Beth works with small business owners, showing them how to squeeze 2 to 3 times the results from their existing business so they can work less, make more money and create Outrageously Effective Systems in their businesses. Her client list reads like a Who’s Who of the small business world because of the results produced by her work. Process Prodigy clients have seen remarkable growth; often adding 6-figures or more to their bottom line and increasing productivity by as much as 600%.