Like people, no two businesses are the same. CPEhr recognizes the individual needs of each organization and designs a customized HR service program to meet your company’s precise business challenges. No boxes, no one-size-fits-all. Get the service your company needs, in the way you need it.CPEhr conducts a detailed business consultation at the outset of the relationship, and offers three distinct service models from which you can choose:

Professional Employer Outsourcing (PEO)

Professional Employer Outsourcing is a complete employment solution. CPEhr becomes the “Employer of Record” while the client continues to function as the managing employer. CPEhr assumes certain employment responsibilities and shares in the liability of being an employer. Clients gain access to Human Resources Administration, Labor Law Compliance, Management Training, Safety and Risk Management, Employee Benefit Packages, Workers’ Compensation Insurance, Payroll and Tax Administration, and Employee Practices Liability Insurance (EPLI).

Human Resources Partnering (HRP)

Human Resources Partnering is a flexible alternative to the PEO, wherein the client remains the “Administrative Employer.” The clients have access to some of the same services offered under the PEO arrangement, but with the ability to maintain their existing benefits and/or workers’ compensation insurance. The services included in this plan are Human Resources Administration, Management Training, Safety and Risk Management, Payroll and Tax Administration.

HRO (Human Resources Outsourcing)

Human Resources Outsourcing is a service model in which CPEhr designs a customized plan for the specific area(s) selected by the client. This option provides administrative services and strategic human resources functions, but does not include payroll administration.

“A-La-Carte” Services

CPEhr’s a-la-carte menu offers clients the ability to outsource short-term assignments. This model provides access to discounted rates for HR assignments that clients may not be able to manage in-house, for HR professionals that don’t have time to get to a specific task, and for those who want to partner with an outside firm to support their initiatives. You choose the assignment, we deliver the finished product, at a competitive rate, within an agreed upon timeline.

CPEhr employs a staff of close to 100 experts in almost every facet of employment administration and compliance, including:

Employee Longevity and Experience

Half our team has been with CPEhr for five or more years, and almost one out of five employees (19%) has been with us for more than a decade! It is this experience we bring to our clients, ensuring the highest level of professionalism and expertise. Consider the following:

• Our In-House General Counsel has successfully represented hundreds of employers in employment related lawsuits since 1994.
• For the past 3 years, over 98% of our clients have not had an employment claim filed against them resulting in a monetary loss.
• The Accounting and Payroll Departments process an average of 350,000 checks annually, and employ MBAs, CPAs, and Certified Payroll Professionals (CPP).
• The Benefits Department fields over 1500 inquiries and calls per month, and manages over 40 benefit plan options.
• The Safety and Risk Management Department has conducts over 300 on-site safety inspections annually. Their staff consists of experts who hold the following degrees and certifications:
  • Associate in Risk Management (ARM) certification
  • CSP (Certified Safety Professional) designation
  • Ergonomics for Office Workers
  • General Industry Outreach Training Program
  • OSHA – HAZWOPER
  • Environmental and Occupational Health and Safety
  • WCCA (Workers’ Comp Claims Administration) certification
  • Master of Science degree in Environmental Health Science with a concentration in Industrial Hygiene and a minor in Hazardous Substances
• The Client Services Department has over 200 years of combined HR experience, employing PHR and SPHR experts.
• The Implementation (New Accounts) Department has logged approximately 60,000 flight and land miles meeting clients and employees – this equals traveling around the world more than twice!

If you have an HR question or challenge, you will be sure to receive the most accurate, up-to-date support from our team. With CPEhr, you will never again be left in the dark, wondering if you made the right employment decision.

Learn more about HR Outsourcing services here.

CPEhr understands the value of close client relationships. 1 out of 6 clients have been with CPEhr for more than a decade, and over 90% have remained loyal clients over the past 2 years.

Our executives and service team are highly accessible, available via phone, email, or in person to address your service needs. By becoming an extension of your management team, our staff work hard to understand your company culture, reduce your administrative burdens, and support your business objectives.

A Personalized Commitment to Service: CPEhr’s 12 Standards of Professional Service

On any given day, you can walk through the offices of CPEhr and observe a team of committed employees whose mantra is, “results matter.” CPEhr’s caring environment understands the challenges you face running your business. As such, we developed our own “CPEhr 12 Standards of Professional Service” by which the entire organization lives:

1. My customers are clients, employees, & co-workers.
2. I make customers’ needs and objectives come first.
3. I make myself available and accessible to all.
4. I greet customers courteously, using my name.
5. I put myself in my customer’s shoes.
6. I listen, interpret, clarify, and pursue solutions
7. I never say “no,” I seek solutions.
8. I treat complaints and objections as opportunities.
9. I express appreciation.
10. I follow through by communicating and confirming.
11. I do so because I want to, not “have to.”
12. The customer is my greatest priority!