If you have existing HR staff but are looking for added support to help reach your goals, CPEhr’s A-La-Carte service model may be exactly what you need. From handbooks and wage reviews, to severance agreements and union representation, our A-La-Carte service model offers the ultimate in flexibility. You choose, we deliver! Contact CPEhr for pricing [...]
‘HR Outsourcing Services’
Employee and Manager HR Training
Training and Education: A Key Factor To Success In today’s economy, more and more employers realize that employee training is a crucial investment. An intelligent, well-trained workforce is central to worker productivity and key to a company’s success. Numerous surveys directly link employee training with lower turnover, lower accidents, and increased performance and productivity. Successful [...]
What Our Clients Are Saying
Find out how CPEhr helped these visionary organizations solve their corporate challenges and propel them to the next level of business success. Click here to read ourClient Case Studies. “We are a small technology company and finding the right people has always been difficult. By offering CPEhr’s excellent benefit plans, we are able to attract [...]
How to Avoid Litigation When Downsizing in a Recession
Established processes and procedures will help protect your business in the event of layoffs or cut-backs. Over the past twenty-four months, millions of jobs have been lost to U.S. employers, the most in half a century. Federal Unemployment still hovers at 10%. If your company is still considering downsizing, you must prepare your organization first. [...]
Human Resources Administration
Providing Administrative Relief Does your company think of Human Resources as merely an administrative function, or as a value-added resource? CPEhr will help relieve your staff from the cumbersome, day-to-day management of human resources tasks, such as managing your employee files, unemployment claims, employment questions, vacation and benefit accruals, and employee handbooks, to name a [...]
Effective Business Writing
Course Overview Curriculum Will Include Characteristics of good business writing Accuracy, timeliness, consistency What is “plain English”? How to match your communication to your readers Use of words for maximum effect Development of efficient sentences and paragraphs The steps to effective writing Common grammatical errors Samples of effective letters, memos, e-mail, job procedures, guidelines and [...]
Managing Difficult Employees
Course Overview Curriculum Will Include Manage yourself; manage others Performance, behavior, personality: What’s the difference? Tyrants, Weepers, Space Cadets, Wise Guys, Lifers How to discover the root of performance problems The high cost of low morale What is Employee Relations? Corrective action vs. coercive force There is a win-win solution! Who Should Attend Who is [...]
Customer Service Training
Course Overview Curriculum Will Include What is Customer Service? The Customer Service Rep – A unique employee The Golden Rule Customer Service: Can it make or break a company? Barriers to good Customer Service Basic elements of good Customer Service QUIT (Quit Taking It Personally) LAST (Listen, Apologize, Solve, Thank) Long term benefits of great [...]
Recruiting Services
Our goal is to help you hire your next, best employee. We are equipped with state-of-the-art, industry specific assessment tools to help you achieve your recruiting objectives. We customize the search based on your company’s needs and environment to ensure a perfect fit for any and all positions in any and all industries: Financial Legal [...]
Diversity In The Workplace
Course Overview Curriculum Will Include What diversity is What diversity is not Why it is important to talk about diversity How to effectively utilize diversity Legal aspects and requirements that drive diversity Who Should Attend What does Generation X mean? What are the needs of Generation Y/ Baby Boomers? Can they ever get along? How [...]
Effective Communication Skills
Course Overview Curriculum Will Include The benefits of effective communication Why communication breaks down Non verbal communication NLP- Neurolinguistic Programming What is the message? The Art of Effective Criticism: Diplomacy and Tact How to develop the skills of a powerful communicator Who Should Attend Perfect policies, well-designed strategies, the greatest of intents are of no [...]
Interviewing Skills
Course Overview Curriculum Will Include Two main styles of interviews The many different set-ups for interviews A meaningful AND legal interview 6 interview questions you need to ask How the ADA affects the way you handle interviews 10 selection mistakes Who Should Attend The average cost of turnover is approximately 40% of the annual salary. [...]
Preventing and Defusing Violence
Course Overview Curriculum Will Include The scope of workplace violence What are the policy requirements To recognize warning signs of violent behavior How to take appropriate action Who Should Attend Workplace violence has emerged as an important safety and health issue in today’s workplace. It’s most extreme form, homicide, is the 3rd leading cause of [...]
Principles Of Time Management
Course Overview Curriculum Will Include The Challenge of Time Management Multitasking: pros and cons Analyzing how you spend your time How to organize the workday more efficiently How to stick with the schedule Is it time to delegate or hire? Who Should Attend “No one has enough time, but everyone has all there is” –Anonymous [...]
Performance Appraisal Principles & Systems
Course Overview Curriculum Will Include Objectives of performance appraisals How to define goals and standards How much preparation should go into each appraisal How to set measurable expectations Methods of motivating employees Pitfalls to avoid How to handle special situations How to use appraisals for strategic planning How to turn appraisals into continuous feedback How [...]
Progressive Steps of Discipline
Course Overview Curriculum Will Include What does discipline mean today? valuating and organizing your disciplinary procedures The four steps of progressive discipline Know ALL the facts before progressive discipline Create a thorough paper trail through documentation Disciplinary meetings that get the results you want The liabilities involved with inconsistent discipline Who Should Attend Without specific [...]
Family & Medical Leave Act
Course Overview Curriculum Will Include Federal and State Regulations ho is eligible for FMLA leave How to determine qualifying events How much notice an employee must provide What kind of certification you can require How benefit issues must be handled When intermittent leave can be taken When reinstatement can be denied or delayed When termination [...]
2012 Free HR Webinar Schedule
As an employer, it is critical that you stay abreast of the ever-changing laws that affect your business. Through CPEhr University, complimentary educational webinars are offered on a monthly basis. These monthly seminars cover a wide range of Human Resource topics that are critical for the continued success of your business operation and are offered [...]
Sexual Harassment
Course Overview Curriculum Will Include The laws that prohibit unlawful harassment in the workplace pecific forms of harassment How to prevent harassment and hostile environments Employees responsibilities and rights Employers responsibilities and rights Managerial tools and techniques Consequences of harassment suits What to do in the event of a harassment charge Who Should Attend By [...]
EPLI (Employment Practices Liability Insurance)
A critical insurance for your California business. The past decade has witnessed an alarming surge in the number of employment related lawsuits lodged against American businesses. In the past year, the Equal Employment Opportunity Commission received a shocking 50,000 charges of alleged sexual and raced-based discrimination, comprising 72% of the agency’s private sector caseload. Almost [...]