Managing Difficult Employees

 

Course Overview

Curriculum Will Include
Manage yourself; manage others
Performance, behavior, personality: What’s the difference?
Tyrants, Weepers, Space Cadets, Wise Guys, Lifers
How to discover the root of performance problems
The high cost of low morale
What is Employee Relations?
Corrective action vs. coercive force
There is a win-win solution!

Who Should Attend
Who is really in charge at your office? Every office has its "problem children" and their attitudes and games can severely disrupt the office dynamics, reducing morale and negatively impacting productivity.

Is it performance or personality? With the right tools, managers and supervisors can virtually regain managerial control of the office dynamics and develop techniques to prevent future scenarios.

Every manager and supervisor interested in developing their managerial skills and interpersonal strengths, improving the office environment and increasing productivity should attend.
 
 
 
 
 
 
    
Large Company Strategies
   
   
 In over seven years of 
 working with CPEhr, I have seen the growth in service that has come to define CPEhr as a world class service organization. CPEhr personnel touch the lives of every employee and treat each  person’s  
  problem as if it were
 their own.
 
   
 President,
Ancillary Medical Products Distributor
 
   
   
   
 
(c) Copyright 2007, CPEhr. All Rights Reserved.