In response to the growing risks and time-consuming activities related to
managing employees, frustrated employers are turning to
Professional Employer
Organizations in record numbers. PEOs are experts in all aspects of Human
Resources and help small and mid-sized employers comply with the law and offer
their staff enhanced training and benefits.
Full Article
Effectively managing Human Resources has become a daunting and complex task for
small to mid-market business owners. U.S. corporations must grapple with one of
the most complicated systems of employment laws in the world. This includes a
laundry list of unfriendly policies, including laws governing hiring and
termination, family leave, sexual harassment, paying employees, leaves of
absence, employee benefits, and workers' compensation. In just the first months
of 2007, dozens of laws dealing with every subject from discrimination to wage
deduction have been enacted. These trends have led to an unprecedented rise of
employment litigation, labor regulations, and tax laws.
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Employers continue to face fluctuating risks, and the high expense of conducting
business has restricted the opportunities for business owners to remain
competitive. Furthermore, it has become clear that the expertise required to
manage a small to mid-sized operation has outgrown the experience and training
of many entrepreneurs who started these businesses.
These complexities have led to one of the hottest business trends in the nation:
Human Resources Outsourcing . Human Resource Outsourcing firms help companies
reduce costs and efficiently manage HR-related issues, while navigating the
complex business labyrinth, an intricate combination of policies and regulatory
standards that are difficult to escape.
Outsourcing Human Resources to the Experts
HR Outsourcing enables companies to shift responsibility of non-revenue
generating competencies that can be handled easily, and inexpensively, by
off-site experts. These functions include the areas of labor compliance, risk
and safety, payroll, benefits, and other complex workplace regulations. HR
Outsourcing helps companies reduce costs by effectively managing HR functions
while allowing businesses to focus on their core operations that impact
profitability.
Once HR and other operations are outsourced, many companies are showing a strong
return on investment, according to a recent survey of American executives, by
IDC, a global provider of market intelligence. The 2006 survey of executives at
the IDC Midwest Conference in Chicago showed nearly 85 percent of the
respondents saved as much as they spent on outsourcing, with 26.4 percent
reporting a savings of twice as much. And the savings, according to nearly 95
percent of the respondents, went toward operational performance and innovation,
which improved shareholder value.
According to IDC, companies worldwide are expected to spend more than $103.3
billion just on HR Outsourcing this year, up significantly from the $61.2
billion spent in 2002. In the U.S., outsourcing HR services is the fastest
growing segment of the broader business process outsourcing (BPO) industry, and
is expected to grow annually at a rate of 16 percent.
In line to capitalize on those numbers are the Professional Employer
Organizations, or PEOs. The increase in small businesses and the difficulty for
them to manage the many facets of HR administration is leaving the door open for
the PEO - the matriarch to the BPO solution.
PEOs Answer the Call
The PEO industry, formerly known as Employee Leasing, or Staff Leasing, has
become a rudder for companies trying to navigate choppy seas. Taking on the
responsibility of all human resource functions, the PEO can serve a multitude of
functions. Primarily, the PEO creates a "co-employment" relationship with its
clients, thereby sharing the risks and responsibilities of being an employer.
The PEO assumes the role of the Administrative Employer, whereby the PEO pays
the employees, files payroll taxes, provides health insurance, issues the
workers' compensation insurance, and manages most aspects of employment. The
client maintains the role as the Administrative Employer and continues to manage
and oversee all day-to-day functions relating to their internal operations. This
includes hiring, firing, establishing wages, and directing the workforce.
Helping Businesses and Their Employees
Through a co-employment relationship, small organizations access the economies
of scale enjoyed by large corporations. The PEO client can offer premium benefit
packages and retirement plans, typically provided by their larger competitors.
They can maintain a simple in-house HR infrastructure or none at all by relying
on the PEO. The client also can reduce hiring overhead. Costs related to
monitoring of, and compliance with, employment laws are reduced, as are the
often significant costs of failure to comply with such laws. In addition, the
PEO provides time savings by handling routine and redundant tasks for its
clients. This enables the business owner to focus on the company's core
competency and grow its bottom line.
In addition to providing important services to their business clients, PEOs
offer substantial advantages to worksite employees. In many cases, these
employees would not be provided the number, or quality, of benefits that a PEO
can offer. These benefits may include health insurance, retirement savings
plans, disability insurance, life insurance, dependent care reimbursement
accounts, vision care, dental insurance, employee assistance plans, job
counseling and educational benefits. Each individual small business's cost of
establishing and administering this range of plans would be prohibitive.
However, due to economies of scale, PEOs can sponsor and offer these plans at an
affordable cost.
A Surging Industrya
After a decline in the number of PEOs in 2003, a strong economy has resulted in
a surge over the past four years. The PEO industry serves between two and three
million employees per year, with most assisting companies with less than 50
employees. The average PEO is on the rise, too, with a growth rate of more than
20 percent per year for the last six years, according to a survey by the NAPEO,
the national trade association for the industry.
For an annual fee that easily trumps the cost of an HR staff, PEOs manage
training and education, health benefits, payroll, benefits, workers'
compensation issues and employee relations. It is apparent that the frustration
brought on by obtrusive human resource standards can be offset by the value
found with PEOs, and other HR Outsourcing providers.