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HRCI_ApprovedProviderSealEach month, CPEhr offers free online human resources training as a complimentary service to small and mid-sized business owners. We currently offer over 30 topics on a wide range of HR subjects.


On-Demand Webinar Archive

Access a selection of previously recorded webinars below:

(Webinars indicated with an asterisk (*) qualify for 1 hour of general HR recertification credits upon completion of the webinar)


unionsHow to Prevent Unionization

Unions and unionization are terms that send ripples of fear through management. Unions are big business and as is true with all big businesses, there is always a push to increase the market share.

This webinar will address the common reasons employees seek out unions and the simple steps that management can take to engage the employees and prevent the unionization of the business.

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communicationHow to Improve Communication

Communication is the cornerstone upon which all relationships, all business, and all exchange of information depends. Unfortunately, this vital and necessary tool is often poorly used, creating misunderstandings rather than improving understanding. Communicating in a clear and understandable manner will have a positive and far-reaching impact on your business.

This webinar addresses the best type of communication to employ and how to avoid the pitfalls that may occur through poor communication skills.

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The Coaching Process

The success of every company depends on the knowledge, skills and stability of its staff. From supervisory levels to entry level employees, at one time or another, all employees need additional guidance, support and training.  The process of coaching is a time-tested method of staff development that has long-term, positive results when understood and properly utilized.

This webinar covers:

  • An overview of the Coaching Process
  • Discuss the differences between training, coaching and mentoring
  • Outline the skills necessary for an individual to be an effective coach
  • The value of coaching.

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way to successEffective Orientations

While orientations do provide an opportunity for the necessary paperwork to be completed for newly hired staff, the true value of an orientation goes far beyond paper processing. It is the first formal opportunity for an employee to perceive and adjust to an organization. Orientation should make new employees feel welcome and provide them with the information they need to begin their new jobs safely and productively. So it is essential that you know how to make the most of the orientation process and get your new employees off to a good start.

In this webinar we discuss how to:

      • Understand the purpose of an orientation process
      • Determine the parties involved
      • Define what should be included
      • Introduce the steps of an effective orientation

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California Employment Law: 2014 Updates

Surprised woman behind stack of files2014 brings new laws and requirements for employers. It is important for California employers to understand how to comply with these new requirements. In order to help protect employers against liability, this employment seminar outlines the new and changing laws of which California employers need to be aware, and provides tips for handling these new requirements.

Topics covered include wage and hour, employee classifications, social media, current case developments and new issues on the horizon.

Please note: this webinar DOES NOT offer any HRCI recertification credits.

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2014 Health Care Reform Updates

health_care_reform (2)This webinar tackles the complex and often misunderstood Affordable Care Act.

With changes to this complicated law coming out of Washington almost weekly, it is no wonder that employers, both large and small, are confused! Join us as we present the major 2014 provisions of the law in clear, easy-to-understand language. This webinar covers what has changed, what has not, and what you, as an employer, need to know.

Please note: this webinar DOES NOT offer any HRCI recertification credits.

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How to Legally Terminate

Termination is, at best, an uncomfortable experience for all parties involved. Whether driven by changes in financial strength or the failure to meet performance standards, all terminations must be handled carefully to avoid unlawful termination lawsuits.

This webinar we address the following aspects of termination:

          • The employment laws that are involved
          • The cost of termination
          • The necessary documentation that will need to be in place
          • How to best conduct a termination meeting

Please note: this webinar offers 1.0 HRCI recertification credits.

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How to Effectively Manage Through Change

Economic demands, cut backs, job responsibility shifts, expansions, change of production focus. These are all are aspects of change that may routinely occur on the job and impact the workplace. Change is inevitable but it doesn’t have to be painful or disruptive.

This webinar will address the phases of change and how to best guide your team – as well as yourself – through these difficult periods of time.

Please note: this webinar offers 1.0 HRCI recertification credits.



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The Hiring Process: Interviewing and Selecting

Hire in haste, regret in leisure. We have all been in that position at one time or another: the individual was such a nice person, had skills and yet turned out to be a nightmare. It was like trying to force a round peg into a square hole: it just wasn’t a professional fit. Where did we go wrong?

This webinar focuses specifically on the interviewing and selection aspects of effective hiring, providing tools to make those right selections.

Please note: this webinar offers 1.0 HRCI recertification credits.



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The Basics of Workers’ Compensation Litigation

While businesses across the country struggle to contain costs and turn a profit, workers’ compensation in almost all 50 states continues to rise. This is due, in no small part, to ongoing litigation and frivolous workers’ comp lawsuits.

In this webinar, we provide an overview understanding of litigation in the workers’ compensation arena, including a discussion regarding forms, terminology, strategy and resolution. Other covered topics include:

          • Basic costs associated with litigated Workers’ Comp injury claims;
          • The meaning of “liberal construction”;
          • Comprehensive or global settlements to terminate all issues of liability vs. partial settlements;
          • How to properly terminate the employment relationship;
          • How to establish an attorney/client relationship between the employer and the insurer appointed attorney; and
          • How to protect the WC Plan against future Medicare liability.

This 60 minute webinar is presented by attorney Bill Morrow, partner at Morrow & Morrow.


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Medicare 101

As the Baby-Boomer population continues to age, employers who are informed about Medicare may be able to save significantly on their healthcare costs. Educated employers will be able to properly direct their Medicare eligible employees to compare options, and advising them when to enroll. Employers must also ensure that they do not unknowingly discriminate against any employee who is eligible for Medicare.

In this 45 minute webinar we discuss:

          • What is a Medicare Health Plan?
          • How does Medicare coverage work with Group Health Coverage?
          • Does my health plan pay as the primary or secondary coverage when benefits are coordinated with Medicare?
          • When should eligible employees start the process to sign-up for Medicare?
          • Where can I direct my employees who have questions about Medicare?



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Assessing the Skill Level of Your Managers

Our management team must be capable of meeting the expectations of healthy employee relations and providing the leadership that will inspire the quality of performance we expect in order to be successful. In addition, it is our management team that often finds themselves facing day-to-day legal issues.

In this webinar we discuss:

          • How to determine if your leadership team has the necessary skills
          • The areas where management is most vulnerable
          • Methods to assess the skill set and competencies of your team

This training is presented by Linda Robinson, CPEhr’s Training Manager.



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Documentation and Recordkeeping

office 0285Quality documentation and recordkeeping systems are critical for all businesses. Effective documentation provides evidence of actions, and ensures consistency in applications of policy. In addition, both the federal government and the State of California have specific regulations regarding retention of documents.

In this 60 minute presentation we discuss:

          • The specifics of effective documentation
          • Which documents must be kept
          • What files are necessary to maintain
          • How long to keep information and records on file

This training is presented by Linda Robinson, CPEhr’s Training Manager.



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