Human Resources: Learning About Employee Personalities

In Human Resources, one of the most important aspects of the job is handling conflict between employees and managers. As a mediator of differences that arise, it’s important to understand the differences that arise between people. Everyone has a distinct personality, and they see and communicate differently.

The Myers-Briggs Type Indicator (MBTI) is a popular personality inventory that helps explain some of these differences. There are 16 different personality types, each described by a four-letter code. Is your employee an ISTJ while her boss is an ENFP? Here’s a basic overview of the typology, and how it impacts employee personality:

Extrovert (E) vs. Introvert (I): This dimension of the test describes how we prefer to interact with people. Extroverts become energized by being around people, while Introverts become energized by spending time by themselves. Extroverts tend to enjoy socializing and open office concepts more, while introverts enjoy having their own office.

Sensor (S) vs. Intuitive (N): This preference describes how we process information. Sensors tend to be concrete, focused on facts, and aware of the present, while intuitives are more big picture oriented, more abstract, and focused on the future. Sensors do well in jobs that allow them to work with concrete details, while intuitives are happier in positions with more conceptualizing.

Thinker (T) vs. Feeler (F): You can be a emotional thinker and a logical feeler; what this dimension describes is how we make decisions. Thinkers prefer to make choices based on logical analysis of facts and data, while feelers would rather make decisions based on personal or company values. Thinkers tend to be more detached and make decisions rationally, while feelers like decisions that allow for harmony and happiness within the office.

Judger (J) vs. Perceiver (P): Contrary to the name, judgers aren’t judgmental. Instead, this dimension describes how we like to work. Judgers are natural planners and tend to be organized, while perceivers are more spontaneous and tend to be more flexible. Judgers will prefer structure in the office, while perceivers enjoy freedom.

Managing personality differences between employees can be a difficult task. Contact us if you need assistance.